Privacy Policy

 

1. Introduction

This Privacy Policy explains how Stravia Property Management & Consulting (“we,” “us,” or “our”) collects, uses, stores, and protects personal data when you use our services or interact with us.

We are committed to protecting your privacy and handling personal data in a transparent and secure manner, in accordance with applicable data protection laws.

2. Information We Collect

We may collect and process the following types of personal data:

  • Identification details (name, nationality, passport/ID information)

  • Contact information (email address, phone number)

  • Property-related information (ownership or tenancy details)

  • Business and administrative documents

  • Immigration or consular documentation (when applicable)

  • Communication records

We only collect data that is necessary to provide our services.

3. How We Use Your Information

Your data may be used to:

  • Deliver agreed services and manage client relationships

  • Coordinate with authorities, consulates, service providers, and partners

  • Prepare documentation, translations, and reports

  • Comply with legal and regulatory obligations

  • Improve our services and internal processes

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract or service request

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent, where required

5. Data Sharing & Third Parties

We may share personal data with trusted third parties only when necessary, such as:

  • Government authorities and consulates

  • Certified translators, notaries, and legal professionals

  • IT and administrative service providers

We do not sell or rent personal data to third parties.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent where applicable

Requests may be submitted through our official communication channels.

9. Policy Updates

This Privacy Policy may be updated periodically. The latest version will always apply.

gh our official communication channels.

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